Service

If your business centers around servicing, you have many projects on the go at the same time.

Scenario:

Multiple maintenance crews performing multiple jobs per day in vehicles with tools and materials.

Challenges:

- Retrieving daily tickets from crew

- Delays in invoicing

- Tracking crews

- Lack of performance analysis

Solution:

Singletouch Office with Work Order management and daily authorization and reporting

Singletouch Mobile for field Work Order creation and electronic signatures for approvals.

 

Each one has its own set of project parameters to budget, track and report on.

Whether you’re a solo operation, a small crew or a large contractor with hundreds of trucks, it’s essential to your profitability and efficiency that you control labor, materials, and equipment for each project, without having to question what costs belong to which project, which workers are on which projects, and the inventory requirements for each project. Whether you’re a single contractor responsible for tracking your own activities or a crew boss responsible for recording the labor, materials and equipment for your team, errors and missing information causes delays, jeopardizes your reputation with your customer, delays invoicing and payment and increases your price risk.

High transaction volumes mean that projects are always at different stages. For some, you’re just setting things up. With others, you’re in the middle of things and may need to dial up or down labor, materials or equipment. Still other projects are winding down and you’re looking at preparing accurate invoices that painlessly pass your customer’s muster and get paid quickly.

Singletouch removes the complexity of controlling the elements that determine a job’s profitability. We electronically capture every transaction at the time and in the place where it occurs. We flow that data seamlessly into our own central database from where you can generate timely and accurate reports, and into your back-office accounting systems to vastly improve the timeliness and accuracy of your invoices and speed bill payment.

For more information on Singletouch products that builders like you can use to control all aspects of your business both on the job site and back at head office, visit the Products page.